Terms and Policy

---

Effective Date: January 2025

Next Pest Control LLC Privacy Policy and Terms & Conditions
Next Pest Control LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
Data Collection: We will collect your name, email address and mobile phone number when you agree to receive SMS. The information will be collected verbally: Over the phone or in person.
Data Usage: We use your data solely to send informational messages.
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.
Contact Next Pest Control LLC at (833) 663-6398 or dwight@onenextpest.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to dwight@onenextpest.com or (833) 663-6398. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email, and our website or social media link to contact us. We are here to help you.
Non-Sharing Clause: No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
 

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Next Pest Control LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at dwight@onenextpest.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Welcome to Next Pest Control LLC. By accessing or using our website and services, you agree to these Terms of Service. Please read them carefully to understand your rights and responsibilities when engaging with us.

• Our pest control services are available strictly on an appointment-only basis. Customers must contact us via phone or email to schedule services.
• Service availability depends on factors including your location, property type, and pest control needs. We may require additional information to assess whether services are suitable for your property.
• Once scheduled, appointments are confirmed via phone or email. Customers are encouraged to notify us as soon as possible if a change is needed to ensure smooth service delivery.
• Certain services, such as mosquito control, are seasonal or weather-dependent. We reserve the right to reschedule appointments if conditions are unsuitable for effective treatment.

• All animals must be secured and kept away from the treatment area until the treated area is completely dry.
• Children must also be kept away from treated areas, both outdoors and indoors, until surfaces are fully dry.
• These precautions are necessary to ensure the safety of your family and pets during and after pest control treatments.

• Payment for individual pest control services is due at the time of service unless otherwise agreed upon in writing.
• Accepted payment methods include major credit cards, debit cards, and checks. Cash payments may be accommodated if arranged in advance.
• If a payment fails or is delayed, services may be postponed until payment is received.
• Prices are subject to change. Customers will be notified in advance of any changes to service fees.

• Our subscription plans operate on a recurring payment model, ensuring regular service to maintain pest prevention.
• Payments are automatically processed on the first of every month for the duration of the subscription.
• The initial payment is required at the time of your first service, after which payments will follow the monthly schedule.
• Customers are responsible for ensuring that their payment methods remain valid and up-to-date. If a payment is missed, services may be paused until payment is resolved.
• Subscriptions can be canceled at any time, but cancellation requests must be made at least five business days before the next billing cycle to avoid being charged for the upcoming month.

• You agree to provide accurate and complete information during the scheduling process, including property details, service requirements, and valid contact information.
• It is your responsibility to ensure safe and unrestricted access to the property for our technicians. This includes:
  
  • Unlocking gates and securing pets.
  • Notifying us of obstacles or hazards on the property.
  • Ensuring someone is present if required for interior access.
• If access is denied or unavailable at the time of service, the appointment may need to be rescheduled.

• We strive to provide high-quality pest control services, but we cannot guarantee complete elimination of pests due to factors beyond our control, such as environmental conditions, property structure, or improper maintenance.
• Next Pest Control LLC is not liable for:
  
  • Damage caused by misuse or mishandling of pest control products by the customer.
  • Pre-existing pest infestations or structural conditions that impact treatment effectiveness.
  • Delays or interruptions caused by circumstances beyond our control, such as weather or access issues.

Next Pest Control LLC is committed to safeguarding your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

• Personal Information: Includes your name, phone number, email address, mailing address, and payment details when you schedule services or contact us.
• Non-Personal Information: May include browser type, IP address, and website usage data to improve our services.

• To schedule and deliver pest control services tailored to your needs.
• To securely process payments and send billing notifications.
• To communicate service updates, appointment reminders, and promotional offers (only with your consent).
• To analyze website usage for improving our online experience.

• You have the right to access the personal information we hold about you.
• You can request corrections to inaccurate data or ask us to delete your information. However, we may retain certain data for legal or administrative purposes.
• You can opt out of receiving promotional messages at any time by replying "STOP" to our texts or contacting us directly.

• We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, or loss.
• Despite our efforts, no method of online data transmission is entirely secure, and we cannot guarantee complete data security.

• Our website may include embedded content from third-party websites (e.g., videos or articles). These third parties may collect data, use cookies, or monitor your interactions.
• Cookies may be used to improve your browsing experience by saving your preferences. You can disable cookies in your browser settings, but some website features may not function properly.

• We reserve the right to modify these Terms of Service and Privacy Policy as needed to reflect changes in our services, practices, or legal requirements. Updates will be posted on our website, and the effective date will be updated accordingly. By continuing to use our services, you agree to the revised terms.

If you have questions or concerns about our Terms of Service or Privacy Policy, please reach out to us:

• Phone: 833-663-6398 (833-ONE-NEXT)
• Email: next@onenextpest.com
• Mailing Address: PO Box 17, Bluffton, IN 46714

For more information about our services, visit onenextpest.com.